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Privacy and Cookie Policy
General Provisions
This Privacy Policy sets out the rules for the collection, use, and protection of personal data provided by users of the LEDOM online store, available in Poland, Germany, and other EU countries.
We process personal data in accordance with applicable legal regulations, including the GDPR (EU General Data Protection Regulation 2016/679).
Data Controller
The data controller is LEDOM. For any questions regarding data processing, you can contact us at the following email address: ledomstar@gmail.com.
What Data We Collect
We may process the following data from users:
- First and last name
- Delivery and residential address
- Email address
- Phone number
- Data necessary for order fulfillment (products, amount, shipping, and payment method)
- Technical data (IP address, browser type, cookies)
- Execution and delivery of orders
- Customer service
- Issuing documents (invoices, receipts)
- Fulfilling tax and accounting obligations
- Ensuring website security
- Marketing communication (e.g., sending newsletters with the customer’s consent)
- Access your data
- Correct or delete your data
- Restrict data processing
- Data portability
- Withdraw consent for data processing
- File a complaint with the data protection authority (in Poland – UODO, in Germany – the relevant data protection authority)
Purpose of Data Processing
Personal data is used exclusively for the following purposes:
We do not sell or transfer your data to third parties without your consent, except in cases where it is necessary to fulfill the contract (e.g., courier services, payment providers, accounting, IT support).
Cookies and Log Files
The website uses cookies to ensure proper operation, analytics, and to improve service quality. Cookies can be blocked at any time in the browser settings, but this may limit the website’s functionality. Additionally, server log files (IP, date, page address, browser data) may be collected to protect the website and analyze its performance.
Security
Data is transmitted via a secure connection (SSL). Access to personal information is granted only to authorized employees and partners necessary for providing the services.
Your Rights
You have the right to:
To exercise your rights, please contact us via email at: ledomstar@gmail.com.
Data Retention Period
Data related to orders is stored for as long as required by law (e.g., tax obligations).
Data used for marketing purposes is stored until consent is withdrawn.
Final Provisions
We reserve the right to amend this Privacy Policy. The current version is always available on the website.